FAQsFAQs

FAQs

Booking FAQs and Attending FAQs

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Please note that we no longer accept Child Care Vouchers for payments – see below for information.

The Perse Summer School is held at The Perse Upper School on Hills Road, Cambridge

Booking system instructions can be found here or via the side menu.


Booking FAQs

How do I register?
Can I use my account from last year?
Do I need to register if I am already a Perse parent?
What information will I need to register?
What are the payment options?
Can I pay with childcare vouchers?
How do I know if a course is full? Is there a waiting list?
Do you take group bookings?
Do you take international pupils?
Can I cancel a booking and get a refund and what about childcare voucher refunds?
If Covid prevents an activity or my child’s attendance what will happen?
My child isn’t quite in your age range, can they still attend?
My child has allergies or other medical needs, how will you look after them?


How do I register?

  • If you booked last year the system will hold your details so just sign in again.
  • As last year, you will book one child at a time. This is key – each booking cycle is for ONE child. Then repeat for any further children.
  • You will be asked for your details once you have placed the items in your ‘basket’.
  • If you used our system last year your child’s details will be stored but you will need to review the medical / other information for them and make appropriate changes.

Can I use my account from last year?

Yes. You will need to sign in again or follow the on-screen instructions for resetting your password – the system will identify if it has seen your email before and will prompt you. Just indicate that you don’t know the password and follow through the rest process as normal. You can then return to your booking.

 

Do I need to register if I am already a Perse parent?

The Summer School Booking Portal and the Perse Parent Portal are completely different systems. So, yes, you will need to use the Summer School booking system.

What information will I need to register?

  • Once you have placed your courses in the checkout basket you will need to complete a form which provides parental contact details. This form need only be completed once for each family.
  • You will also need to provide medical and dietary details and consents for your child(ren). You must complete an individual form for each child. Please do not complete a form for another child.
  • If you have never used this system before you don’t need to create an account with a password first but you should do afterwards or if you wish to add any further bookings for your child or for other children. Go to you ‘My Account’ on the booking website (you will also receive a link to this in the confirmation email from bookinglive.

What are the payment options?

  1. You can pay by credit/debit card. When you check out on the Booking Portal, you will be asked for your card details.
  2. We no longer accept Child Care Vouchers. If you have vouchers that we hold for you at The Perse School due to refunds etc on other activities please make your booking and make full payment via card and then contact summerschool@perse.co.uk to discuss with us.

Can I pay using childcare vouchers?

  • We are sorry that we no longer accept Child Care Vouchers for the Summer School. This is due to the complexities of the CCV administration via many different companies which makes it unviable. It is not related to our own booking system.

How do I know if a course is full? Is there a waiting list?

  • This website will display availability for the courses on the course tiles, it is not updated in real-time.
  • The Booking Portal is updated live and automatically calculates the available places. Once courses are full you will no longer be able to select the course.
  • Email us to request to join a waiting list.

Do you take group bookings and agents

No, sorry. The Perse Summer School will not accept group bookings or booking from agents, however, as an individual parent/guardian you may register your own children on your account.

Do you take international pupils?

Our Summer School is open to everyone but there is no ‘international’ section.  We expect all children attending the Summer School to have a high standard of English fluency which is explained on the international pupils page. The Perse Summer School reserves the right to decline a child or family if the child’s level of spoken and written English is not of a sufficiently high standard when the course begins, parents may be asked to collect their child.

Can I cancel a booking and get a refund?

  • If you find that you need to cancel a booking please first see our Terms & Conditions and then contact the Summer School office by email summerschool@perse.co.uk.
  • Refunds will only be made in line with the Summer School Terms & Conditions which can be found in the footer of this site and on the Booking Portal.
  • We will refund if you change your mind about the booking within the standard ‘cooling off’ period. We cannot refund courses after this unless we are able to resell the place.

If Covid prevents an activity or my child’s attendance what will happen?

  • If a course has to be cancelled due to Covid reasons, e.g. the tutor is unable to attend and we cannot find a replacement, then we will offer a transfer to multi-sport and refund the difference in price. If you do not wish to accept the transfer to multi-sport we will offer a full refund for the cancelled course.
  • If a child is unwell with Covid and not allowed to attend this will be reviewed in the light of government guidance at the time.
  • If a child chooses not to attend for other reasons this is outside of any refund arrangement and we will not be able to offer a refund.

My child isn’t quite in your age range, can they still attend?

  • The age range is 7-10 and 11-14 for all courses except where stated. There are a few exceptions to this, for example; Piano Duets is 7-14, Adventure Travel is 16-19, Multi Sport is 7-12 and Rugby is 7-9 and 10-12.
  • Due to RFU regulations there is no flexibility with the ages of children for rugby.
  • Children who are more than 14 years old, with the exception of Adventure Travel (16-19), will not be able to attend.
  • Children who turn 7 during the summer holiday (July – August 2022) will be able to attend (with the exception of rugby).
  • Children who turn 11 during the summer holiday (July – August 2022) will be able to choose either age category when selecting courses.
  • If your child turns 7 or 11 during the summer holiday please inform summerschool@perse.co.uk

My child has allergies or other needs, how will you look after them?

    • One of The Perse School nurses (qualified) will always be on site during Summer School.
    • Parents are required to complete a full medical declaration for their child(ren) at the time of booking and are responsible for ensuring that if there are any changes to the child’s health prior to Summer School starting, that they inform the summerschool@perse.co.uk in advance.
    • If the child is on any medication it is the parent/legal guardian’s responsibility to bring the right medication(s), clearly named and in its original box/packaging, with the child on a daily basis or as required. (Please refer to the medical declaration made at the time of booking for specific details)
    • There can be perhaps 350 children on site at once. This is not a small primary school environment and children will need to respond positively and proactively to this. We will  ensure that all are welcomed and supported in full for any specific needs.  Children need to follow the Summer School Rules in full, including any rules of off-site providers e.g. the golf course or the watersports venue which will also help them to keep safe.
    • Our staff, including our catering staff, will be briefed with the medical information that parents have provided. Notices on site will indicate specific problems or allergies to be aware of and staff will intervene as is expected.
    • If you would like to talk to our nurses or administrative staff in advance of the Summer School we welcome this. Please contact us at summerschool@perse.co.uk  If we have any questions regarding your medical declarations we will also contact you.
    • Please note that, in extreme situations, it may be difficult to accommodate a particular need e.g. severe allergy to wheat flour on a baking course. In such cases, please discuss matters with us in advance.

Attending FAQs

What are the timings of the day?
How does drop off and pick up work?
What’s for lunch and how does it work?
What if I don’t know anyone else on the courses?
What happens if I am late arriving or late to pick up?
What do I need to bring / where do I go?

What are the timings of the day?

  • Morning session is 9am to 12pm
  • Afternoon is 1pm to 4pm
  • Early and late stay is possible from 8am until 5.30pm (charged per day)
  • If you are only attending morning sessions please sign out form our site by 12.45pm
  • If you are only attending afternoon sessions please arrive and sign in by 12.50pm
  • If you are not in the morning session but are arriving for lunch and the afternoon session you are welcome from 12pm (lunch will be served until c.12.35pm)

How does drop off and pick up work?

  • The Perse Upper School on Hills Road has a car park but we ask you to follow our signs very carefully and adhere to the speed limit.
  • We will register all children coming onto our site at the gate. We also register departure so it is essential you arrive and leave from the main Summer School gate.

What’s for lunch and how does it work?

The lunch menu will be available to see here.

If you prefer to bring your own food that is fine. We request no nuts on site please (allergies!). Any child can stay for lunch even if they are only booked for morning or afternoon sessions as long as you have selected it on your booking form originally. There is no extra cost for lunch. Lunch will be served from c.12.05pm until c.12.35pm.

What if I don’t know anyone else on the course?

Well over 500 children come to our Summer School each year. We will look out for you and do our best to help you feel at home.

What happens if I am late arriving or late to pick up?

You can book our early or late stay (They are charged at £4 per morning session and £6 per afternoon session). If your arrangements change just contact us to let us know and we will help. Our site will close at 5.30pm so we can’t help later than that though.

Where these are not pre-booked the School has a right to charge these fees if the child is dropped off early or collected late from the School outside the published course hours.

What do I bring / Where do I go?

  • The Summer School is held at The Perse Upper School site on Hills Road, Cambridge.
  • Bring: water bottles, sunhats and suncream (weather dependent!) – all items to be named clearly.

Watersport Course will be held at The Cambridge Sports Lakes,  Milton Country Park . There will be minibuses to and from The Perse School to Milton but you have the option to deliver your child direct to the venue – we will email you beforehand to confirm if you are making your own way or require Perse transport. Your child will need the following (named) items for this course each day:

  • Towel
  • Clothes (including shoes) that you are happy to get wet in
  • Full spare change of clothes (including shoes and underwear)
  • Sun hat/ sun cream/ sun glasses
  • Glasses retainer/ string if you use glasses
  • Waterproof jacket and trousers
  • Wetsuit (optional)
  • Snack

Sports courses – you must bring suitable footwear. We will provide all the equipment required for each sport but you may wish to bring your own (named) racquet, bat, stick etc. There is no need to wear cricket ‘whites’ but you can if you like. Just be comfortable.

Golf Course – is held at Cambridge Lakes Golf Course  on Trumpington Road, Cambridge. We will run minibuses to and from The Perse Upper for travel or you can make your own way – we will email you beforehand to confirm if you are making your own way or require Perse transport. Bring your own (named) clubs or we will supply these at the venue.

Photography courses – please bring your own (named) camera if you have one, with sufficient charge and enough space on memory (SD) cards. We will have a small supply of cameras and lenses to lend as well. You can use your mobile phone as a camera if you wish but you will need to know the cloud storage and the account details for it so you can extract the images to desktop computers too. The advanced photography course requires a camera with settings (shutter, aperture and ISO) that can be adjusted manually – please see the course description for details.

Cookery courses – please bring your own (named) apron if you can but we have plenty of spare ones if needed. You are also required to bring a large Tupperware/box to take your food home! Please note that, according to what the food item is, any food that is sent home will be temperature controlled whilst on site and checked by our catering staff.

For all other courses just bring yourself and your enthusiasm to take part!